At Realign we are proud to offer free worldwide shipping on all orders over €250. We aim to ship all orders as quickly as possible, with in-stock items shipped within 3 business days after order confirmation. We ship Monday to Friday using PostNL, DHL, UPS or another suitable and reliable courier company.

As soon as the package has been handed over to the shipping company, it belongs to the customer who paid for it. You will receive an automated email with a tracking number. Please allow up to 24 hours for the tracking link to update. If you do not receive a tracking number, please check your spam or junk folder before contacting us.

Depending on your location, packages typically take up to 10 days to arrive. If you have not received your package within 2 weeks, please email info@realigndenim.com and include your order number in the subject line.

Realign is not responsible for missing packages, delays, customs fees, duties or taxes incurred. The customer assumes responsibility for additional charges on rejected packages, re-delivery charges and postal charges caused by incorrect or incomplete contact information.

Customs policies and import duties vary by country. For information about possible import fees and taxes, please contact your local customs authority.

Items may be returned without giving a reason, provided they are shipped within 14 days of receipt. Returned goods must be unused and in resalable condition—unworn, unwashed and undamaged—with all original packaging intact. The item may be exchanged or refunded. Jeans that have been hemmed or otherwise altered are not eligible for return or exchange.

Customers are responsible for arranging and paying for return shipping. Customs duties and sales taxes are non-refundable. Realign will cover the shipping cost of replacement items.

Returns process

Register your return: Email info@realigndenim.com with “Return + order number” in the subject line. State whether you want another size or a refund. For another size, place a separate order for the new garment.

Shipping: Returns must be shipped no later than 5 days after registration and within 14 days of receipt. The customer remains responsible for return shipping, customs and import duties, and for items lost or damaged in transit. We recommend insured shipping with tracking and delivery confirmation.

Refund: Returned items are inspected for signs of wear, washing, damage or any other condition preventing resale as new. Once approved, you will receive refund information by email. Unapproved or unregistered returns will be sent back at the sender’s expense.

Return address

Realign Denim
Attn. Returns
Sterrenbos 14
6718 GP Ede
The Netherlands

Clearly mark the package “RETURNED ITEM”. If customs fees or other additional costs arise, Realign Denim may refuse the parcel and return it to the sender. Any customs fees or import duties incurred by Realign may be deducted from the refund.

Exchanges

You may exchange an item for another size while stock is available. Place a separate order for the new garment and return the original purchase using the instructions above.

Refunds

Refunds are processed after the returned goods have arrived and passed inspection. You will receive confirmation by email. It can take up to 10 working days for a return to be received and handled, plus up to 5 additional days for the money to reach your account, depending on the payment method.

This website and shop are operated by Realign Denim. The Privacy Policy explains how personal information is collected, used and shared when you visit the website, make a purchase or otherwise use our services.

Read the complete and current Privacy Policy on this Shopify store.

This website and shop are operated by Realign Denim. Throughout the site, the terms “we”, “us” and “our” refer to Realign Denim. By visiting the site or purchasing from us, you agree to the applicable terms, conditions, policies and notices.

Read the complete Terms & Conditions.